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“Your trusted partner in business, understanding your needs and delivering sustainable, tailored solutions together. We are committed to building lasting partnerships for long-term success.”

Gene Reznikov

Owner

Fractional IT Leadership for Local Small Business

ArgoWake is a Campbell-based fractional IT leadership practice that provides ongoing IT operations and cybersecurity oversight for small and mid-sized professional firms. The practice reduces SaaS/cloud waste, strengthens security and compliance, keeps vendors and projects on track, and automates repetitive work—so teams can focus on clients, not tech.

Serving as each client’s fractional IT operations lead, ArgoWake delivers a simple monthly roadmap; cost and risk reviews; vendor coordination; light stability oversight across cloud services, antivirus, and Wi-Fi; workflow automation; and plain-language guidance on AI and new tools. No help-desk contracts, no jargon—just practical results and clear reporting.

Founded by a practitioner with 20+ years in IT operations and service management (PwC, Chevron, NASA), ArgoWake keeps engagements transparent, local, and predictable. South Bay firms with 10–50 employees can begin with a free Cybersecurity & IT Cost Review to identify where to improve, save, and secure.

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What Services We Offer

Our Services Your Way

Vendor & Product Selection

Pricing: $1,500–$4,000 (scope-based)

Shortlist and test vendors, verify security/compliance, negotiate pricing, and choose tools that fit your stack and budget—without lock-in.
Includes: Requirements mapping · 2–3 vendor shortlist · Security/compliance checklist · Pilot/proof-of-concept · Contract/SLA review & price negotiation

Workflow Automation Sprint

Pricing: $1,500–$3,000

Remove repetitive work with light automations (Zapier/Power Automate/Workspace) that save hours every week.
Includes: Process mapping (1–3 flows) · Build/test automations · Error handling/logging · Simple runbook & team handoff
Outcome: Fewer manual steps, fewer errors, faster throughput.

Joiner–Mover–Leaver (JML) + Device Lifecycle

Pricing: $1,500–$3,000

Standardize onboarding/offboarding and device setup so access is correct, fast, and auditable.
Includes: JML process & checklists · Intune/Workspace MDM baseline · Standard images/profiles · Asset tags & inventory · Offboarding playbook
Outcome: Faster starts, clean exits, compliant device fleet.

Incident Response & Tabletop Drill

Pricing: $1,500–$3,000

Build a practical IR plan and run a tabletop so your team knows exactly what to do when something breaks.
Includes: Roles & contacts · Decision trees · Comms templates · Forensics/containment steps · 2-hour tabletop exercise + after-action report
Outcome: Faster, coordinated response; insurer/auditor-friendly evidence.
Timeline: 2 weeks

IT Policy Library & Docs Pack

$2,000–$6,000 (by scope/industry)

Right-sized policies and diagrams your team actually uses (not shelfware).
Includes: Acceptable Use, Access, Backup, BYOD, Vendor, Incident, Retention policies · Network/app diagrams · SOPs & quick guides
Outcome: Clear guardrails, consistent ops, audit-ready docs.
Timeline: 2–4 weeks

Monitoring & Alerts Essentials

$2,000–$6,000 (by scope/industry)

Monitoring and alerts for what matters (cost, security, uptime)—no noisy dashboards.
Includes: Cost anomaly alerts (cloud/SaaS) · Security signal basics (MFA failures, admin changes) · Uptime pings for key services · Alert runbook
Outcome: Early warning on spend, risk, and outages—without a NOC.
Timeline: 1–2 weeks

AI Automation For Process Improvement

Pricing: $500–$4,000 (scope-based)

Explain where AI helps, then pilot tools to automate invoicing, scheduling, and follow-ups—no hype.

IT Training for You & Your Team

Pricing: $500–$8,000 (scope-based)

We teach employees how to use technology effectively, train them on cybersecurity best practices to prevent breaches, and help them maximize the benefits of business software and tools.

Data Retention & Legal Hold

Pricing: $2,000–$5,000 (scope-based)

Define Information Governance rules on what data to keep, for how long, and how to preserve it when required.
Includes: Retention schedules (email/files/records) · Legal hold workflow · Admin guides for M365/Workspace · Periodic review checklist
Outcome: Reduced risk/cost, confident responses to audits or disputes.
Timeline: 2–3 weeks

Prior Results (from Previous Roles)

Representative outcomes delivered in earlier positions; some details anonymized for confidentiality. Results reflect collaboration across cross-functional teams.

Vialto Partners

https://vialtopartners.com

Global laptop program (10k+ devices): Planned and executed a worldwide refresh and distribution, standardizing images and automations (Intune/Okta) and reducing onboarding time from days to hours.

PwC

https://www.pwc.com

IT service management uplift (ServiceNow): Led a multi-region rollout and process redesign; exceeded CSAT, first-response, and time-to-resolution targets; established clear SLAs and executive reporting.

Chevron

https://www.chevron.com

Security & compliance readiness (SOC 2/HIPAA/IRS 4557): Implemented practical controls (MFA, backups, logging, IR runbooks) and evidence packs that supported audits and cyber-insurance renewals

NASA Ames

https://nasa.gov/ames

SRE modernization (enterprise platform): Cut deployment downtime by ~80% and increased platform adoption by ~40% by redesigning pipelines, monitoring (Splunk/Grafana), and release practices.

References available on request. Sample deliverables (roadmap, cost/risk snapshot) available with sanitized data.

Free Cybersecurity & IT Cost Review

Cyber Baseline – 10 points
  • Admin accounts & MFA in Microsoft 365/Google Workspace
  • Backups: status, scope, and last test restore
  • Email authentication: SPF, DKIM, DMARC alignment
  • Password policy & SSO usage
  • Endpoint encryption (BitLocker/FileVault)
  • Patch/update cadence (OS & core apps)
  • Privileged access & number of global admins
  • Vendor security (2FA on critical SaaS, finance, CRM)
  • Basic logging/alerts (suspicious sign-ins, admin changes)
  • Incident response readiness (who/what/when)
IT Cost Snapshot
  • SaaS & cloud inventory (top 10 by spend)
  • License utilization (paid vs. active users)
  • Redundant tools doing the same job
  • Renewal dates & contract terms (auto-renew, notice windows)
  • Per-user spend and quick savings opportunities
What you get
  • 1-page Red/Yellow/Green report (risks & waste prioritized)
  • 2–3 quick wins you can do in the next 2 weeks
  • A 30-day plan (actions, owners, timelines)
  • Optional: sample policy templates (MFA, backups, IR) on request
What we need from you (Prep)
  • A decision-maker or IT owner on the call (30–45 min)
  • Read-only admin access (or screenshares) to M365/Workspace
  • Latest SaaS/cloud bill or export (CSV/PDF) if available
Timing & Eligibility
  • Report delivered within 24 hours of the session
  • Best fit: 10–50 employee firms (South Bay/Campbell & remote)
  • First review is free; rechecks $450
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